Privacy Policy

Legal Disclaimer

Pointes Consulting LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including resume reviews and feedback.

Privacy Policy (effective February 16, 2025)

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you voluntarily provide when submitting your resume for review.
Resume & Employment Information: Details related to your professional experience, skills, education, and career goals, as provided in your resume.
Payment Information: If applicable, we collect payment details through secure third-party payment processors.
Technical Information: IP address, browser type, and website usage data through cookies and analytics tools.

How We Use Your Information

We use the collected information for the following purposes:

To provide resume review services and deliver feedback tailored to your career goals.
To communicate with you regarding your service requests, updates, and customer support.
To process payments securely, if applicable.
To improve our website, services, and customer experience through analytics.
To comply with legal obligations and prevent fraudulent activity.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

Service Providers: We may share necessary data with third-party service providers that assist with payment processing, website hosting, and analytics.
Legal Compliance: We may disclose information if required by law, court order, or to protect our legal rights.
Business Transfers: In the event of a business restructuring or sale, your information may be transferred to the new entity.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Choices and Rights

You have the following rights regarding your personal information:

Access & Correction: You may request access to or correction of your personal data.
Data Deletion: You may request that we delete your personal information, subject to legal and business obligations.
Opt-Out: You may opt out of marketing communications at any time by clicking “unsubscribe” in emails.
Cookies & Tracking: You can adjust your browser settings to refuse cookies or limit tracking technologies.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any information.

Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of any changes.

What to include in the Privacy Policy

If you have questions or concerns about this Privacy Policy, please contact us at Pointes Consulting LLC, Email address: Carrie.Soave@outlook.com.